What to do following a death

For most people the death of a relative or close friend is a traumatic experience. They feel intense emotions and even the most organised people often feel confused and a little helpless.

Our purpose is to offer professional advice and guidance to assist you in making funeral arrangements. We are here to bear the load of organising most of the details for the funeral service and ensuring that everything runs smoothly, in accordance with your wishes.

Depending upon the location of where a death occurs will determine what steps need to be taken.

Hospital:

When a death occurs in a hospital, the hospital staff will arrange for the death to be certified by a doctor. The doctor will also issue a Medical Certificate of Death. If the person who has died is to be cremated, then the hospital will normally arrange for the completion of the statutory cremation forms which need to be completed by two doctors. There is a fee for this service, payable to the doctors/hospital, which we will add onto our funeral account as a disbursement (payment made to a third party on your behalf). If the person who has died is to be buried, there are no additional forms required by the doctors other than the Medical Certificate of Death.

You will need to collect the Medical Certificate of Death from the hospital, along with any personal belongings of the deceased. Please note that you will need the Medical Certificate of Death in order to register the death (see How To Register a Death).

Nursing Home / Hospice / Residential Care Home:

When a death occurs in a nursing home, hospice or residential care home, the nursing home staff will arrange for the death to be certified by a doctor. The doctor will also issue a Medical Certificate of Death.

Once this has taken place, the funeral director can be called to transfer the deceased from the nursing home to the funeral director’s premises. The transfer can take place at any time of the day or night. If the person who has died is to be cremated, then the funeral director will normally arrange for the completion of the statutory cremation forms which need to be completed by two doctors. There is a fee for this service, payable to the doctors, which we will add onto our funeral account as a disbursement (payment made to a third party on your behalf). If the person who has died is to be buried, there are no additional forms required by the doctors other than the Medical Certificate of Death.

You will need to collect the Medical Certificate of Death from the nursing home or hospice, along with any personal belongings of the deceased. Please note that you will need the Medical Certificate of Death in order to register the death (see How To Register a Death).

Private Residence:

When a death occurs at home, and the death is expected, the deceased’s GP must be contacted in order for the death to be certified by a doctor. A doctor will normally attend at home to examine the deceased and certify the death. The doctor will normally issue a Medical Certificate of Death.

Once the doctor has seen the deceased and certified the death, the funeral director can be called to transfer the deceased from the residence to the funeral director’s premises. We are available 24 hours a day, 365 days a year, to bring the deceased into our care from the residence. If the person who has died is to be cremated, then the funeral director will normally arrange for the completion of the statutory cremation forms which need to be completed by two doctors. There is a fee for this service, payable to the doctors, which we will add onto our funeral account as a disbursement (payment made to a third party on your behalf). If the person who has died is to be buried, there are no additional forms required by the doctors other than the Medical Certificate of Death.

If the doctor doesn’t complete and leave the Medical Certificate of Death with you when they attend at home, then you will need to collect it from the GP’s surgery. Please note that you will need the Medical Certificate of Death in order to register the death (see How To Register a Death).

 

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